Frequently Asked Questions
General
- Do La Mav Products Contain Palm Oil?
No, La Mav products do not contain Palm Oil. For more information about the concerns of using Palm Oil, visit the BOS website here: http://www.orangutans.com.au/ - Does La Mav Test On Animals?
No. La Mav is proud to be a member of Choose Cruelty Free (CCF) – an independent Australian organisation that accredits skin, body and toiletry products and is strictly against animal testing. We do not use any animal ingredient in our range. We only conduct research and testing on human volunteers and ourselves. - How much do you charge for shipping?
Our express shipping partners are POS Laju & Easy Parcel. We provide the tracking number once delivered and delivery will take 1-3 working days. Shipping is charged at flat rate of RM8 for both East & West Malaysia. We provide FREE shipping for purchases more than RM200. - Do you ship internationally?
It is very much regretted that this online store only accept local orders. In order to make an order, it is required that the shipping address that you provide is within Malaysia. - Do you have a shop?
You can purchase our products online or visit some of our stores. Please check Stockist link for latest updates on available retail stores carrying La Mav Organic Skin Science in Malaysia. - What is your payment gateway?
Paypal is our payment processing agent. Through Paypal, we accept major Visa and Mastercards. - Do You Have Samples?
Yes, we sell premium samples as we feel this is the best way to trial a product before committing to buy the full sized product. We use many active ingredients with minimal natural preservation, so La Mav samples are also packaged in airless pump dispensers to protect them from light, air and to ensure maximum hygiene. Our samples are always on value buy so that you can decide to try out La Mav at the best price at anytime on the year.
Select “Promotion” in our Shop menu. - What Should I Expect When I Start Using La Mav Products For The First Time?
La Mav will make your skin feel soft and supple almost instantly. La Mav cleansers and masks gently remove dead skin cells and clears pores by drawing toxins out . As a result, a small percentage of users might experience an initial breakout due to the impurities exiting the pores. Add exfoliation to your weekly regimen to draw out toxins and minimize breakouts. The moisturisers and serums contain anti-ageing ingredients that you will feel working by tightening and firming your skin, and improving skin tone. All we can say is it feels good! - Why use specialised packaging/airless pump mechanism?
We use many active ingredients with minimal natural preservation, so La Mav products are packaged in airless serum pump dispensers to protect them from light, air and to ensure maximum hygiene. - Other enquiries?
Just write to us at enquiry@lamav.com.my
Mineral Makeups
- What is Mineral Makeups?
Mineral Powder is made from high pigmented minerals that have been crushed very finely. It also produces natural UV radiation protection since the powder base uses Zinc Oxide and titanium dioxide as basic substances. Mineral makeups has no dyes, no talc, no fillers & no chemical.
